Shipping Policy

Custom Orders: Custom and personalized items require additional processing time. Custom jerseys ship from production within 10-14 business days. For most products, delivery typically takes 13-21 business days from order confirmation (production plus transit).

Free Shipping

Free delivery is available on orders over $100 within the United States (Continental US, Alaska, and Hawaii).

For orders under $100, shipping costs apply and vary by location. Contact us for specific shipping rates to your destination.

Shipping Times (USA)

Shipping times depend on the product type and customization requirements. Custom jerseys ship from production within 10-14 business days; for most products, delivery typically takes 13-21 business days from order confirmation (production plus 3-7 business days in transit).

Actual delivery times may vary based on carrier performance, weather conditions, and other factors beyond our control.

International Shipping

We ship to most international destinations, subject to availability and additional terms. Customs duties, taxes, and fees are the sole responsibility of the recipient. Delivery times for international orders vary significantly by country and are not guaranteed.

Important: We are not responsible for delays, damages, or losses that occur during international transit or customs processing. International customers assume all risks associated with international shipping, including customs delays, duties, taxes, and any issues arising from customs processing.

Order Tracking

Once your order ships, you'll receive an email notification with a tracking number. You can track your package through our website or the carrier's website using the provided tracking number.

Shipping Liability & Responsibility

Important Liability Limitations:

Damaged or Lost Packages

Customer Responsibility: It is the customer's responsibility to inspect the package upon delivery and ensure the product is correctly received. You must verify that the items received match your order and are in acceptable condition before accepting delivery.

Important - Damage Reporting Deadline:

If you believe your package has been damaged or lost:

Note: Claims for lost packages must be filed within 30 days of the estimated delivery date. We reserve the right to require proof of damage or non-delivery before processing any claims. For personalized/customized items, damage claims are subject to additional verification requirements. Damage claims not reported within 2 days of delivery acceptance will be denied.

Shipping Address Accuracy

It is the customer's responsibility to provide a complete and accurate shipping address. We are not responsible for packages that cannot be delivered due to incorrect, incomplete, or invalid addresses provided by the customer. Additional shipping fees may apply for address corrections or package redirection.

Need Help with Shipping?

For shipping questions, concerns, or to report issues, please contact our support team.

Dynamix – On-Demand Printing & Custom Merchandise